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Flexible installation options
At Senro, customers have the freedom to choose between self-installation or using our installation service. For those who like to get started themselves, we offer detailed instructions and guidance. For those who prefer to leave the installation to our professionals, our experienced fitters are ready to install the sorting line on site.
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Thorough test procedure after installation
After installation, each sorting line is tested extensively to ensure proper operation and efficiency. We start by testing small quantities of material to be sorted and then adjust settings to optimise sorting results. By gradually moving on to larger quantities of material, we verify that the sorting line functions properly and meets the customer’s expectations.
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Maintenance in your own hands
Our service department puts its shoulders to the wheel to get your sorting plant up and running again quickly in the event of any breakdowns
Max Gerdes
Our working method
Aftercare at Senro
Even after installation, we remain a committed partner.
Quick response
We understand that downtime of your sorting line is very costly, which is why we take this into account with our aftercare. We always have a large stock of spare parts, so we can act quickly and keep downtime to a minimum.
Aftercare and maintenance
After installation and commissioning Senro is readily available for aftercare and support. Our service team answers questions by phone and solves problems. If necessary, we offer personal assistance and carry out maintenance.
Quality-oriented service
We aim to provide a fast and quality-oriented service for any maintenance request or problem. Our experienced team responds adequately to quickly get the sorting line operational again.
Tailored support
Our customers can count on personal support and customised service. Whether it concerns routine maintenance, troubleshooting or optimising the sorting line, we offer any support to ensure that our customers get maximum result out of their investment.
Customer-oriented flexibility
We listen to all your requirements and are more than willing to implement any desired adjustments; even after the initial installation. Thanks to our in-house production, we can shift quickly if a request for a change arises while being at an advanced stage of completion.